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You've got questions. We've got answers.

Finding the right agent is one of the biggest decisions you will make, so read some of the frequently asked questions. If you have others, please feel free to contact us.


About the Service

  • What is Dwellful?

    Dwellful is a free service for consumers that connects home sellers and home buyers with top performing real estate brokers and agents that are local experts to the area that you are looking to sell or purchase a home.

  • How does Dwellful work?

    Dwellful has a national network of brokers and agents that we work with and connect consumers to on a daily basis.

    As a benefit for using Dwellful to connect you with a broker/agent, we will give you cash back after your closing (see the Cash Back page for exact amounts, but for example, you would get $1,000 when closing on a $500,000 property).

    Once you have provided us with a bit of information about yourself and the property you are looking to sell or buy, a Dwellful Customer Specialist (a live human being) will contact you to have a short conversation to learn more about you, the property, and your selling and/or buying goals. After this conversation, and only with your consent, will we then pass your information to the appropriate partner agent(s).

  • Is Dwellful free?

    Yes, Dwellful is a 100% free service to sellers and buyers.


Cash Back

  • How do I get cash back and how much will I get back?

    In order to be eligible for a cash back rebate, you must be the purchaser or seller of real estate, and the real estate transaction must take place under a valid and binding broker referral agreement between Dwellful and the transacting agent.

    The amount of cash back is determined by the final price of the property at closing. For example, for a $500,000 house, you would get $1,000 in cash back. Please see the Cash Back page to estimate how much money you can get back.

  • It seems too good to be true, what’s the catch?

    There is no catch. Simply use Dwellful to help you find a top performing real estate agent, and you will receive cash back from us at your closing.

  • Where does the cash back come from?

    Our partner agents pay us a referral fee because we work closely with them and send highly qualified referrals. We are sharing this referral fee back to you the seller or buyer.


Agent Services

  • What is your agent guarantee?

    If for any reason you are not happy with your agent or the service you are receiving, simply let us know and we will match you with a new agent that you are satisfied with.

  • How do you select your partner agents?

    Dwellful has a large network of real estate agents from recognized brokerages across the United States. These are top performing agents who have a strong sense of obligation to Dwellful due to connections we make for them with qualified home sellers and buyers.

  • How many agents will I get referred to? How soon?

    Dwellful connects sellers & buyers with top performing brokers and agents that are local to the area you are looking to sell or purchase a home. If you are seller, we will connect you to a minimum of 2 brokers that will each give you a comparative market analysis. If you are a buyer, we will connect you to at least one broker whose agents cover the local area you are looking to purchase a property.

  • Are Dwellful partner agents full-service agents?

    Our partner agents are full-service local agents and experts in the specific markets that you're buying or selling in. They will be by your side from start to finish in the selling and/or buying process.  They have vast networks of resources such as financing professionals, appraisers, inspectors, and contractors that you can call upon.

  • Why use Dwellful to find an agent instead of a personal referral?

    While a personal referral might be tempting, you are unlikely to get the best possible agent through a friend. Finding the right agent is one of the biggest decisions you have to make as part of the home selling and/or buying process.

    Often times, consumers feel personally obligated to use a referral from a friend and end up with a sub par selling or buying experience.

    Dwellful's service is free, fast, and there's no obligation to use one of our recommendations unless you are 100% satisfied. We will match you with a local market expert who specializes in the area you are looking to sell or buy. With Dwellful by your side, we will guide you through the entire process and answer of your questions along the way.


Other Questions

  • Is there a commitment to use your service?

    No, there is no commitment to use our service.  As a benefit to you using our service to help you find a top performing agent, you will receive cash back from us after the closing on the sale or purchase of your property. 

  • Will my information remain private?

    We protect your privacy and confidentiality and take it very seriously. We will never spam you or sell your information to third parties. We only share your contact information with prospective agents AFTER you have given us permission to do. Your information is shared only with licensed agents who are bound by confidentiality agreements.

  • Why do you ask for my phone number?

    Matching you to the right agent means truly understanding your particular situation. We use SMS messages from a live human to reach out as needed. Your information is never shared without your consent and used only for the purpose of helping you connect with your agent.

    If you prefer, you may also call us directly to discuss with one of our Customer Specialists.

Don't see an answer to your question?

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